Introduction
Aware of the concerns regarding how your personal data is handled, the ROSE GOLD EVENT PLANNING & CONCEPT brand recognizes the importance of protecting your privacy.
This Privacy Policy aims to explain how the brand/online store www.rosegold.pt collects and manages your personal data. This Policy describes which data is collected, how it is processed, why it is necessary, and how its collection and processing may benefit you or be in your interest.
If you have any questions, require clarification, or wish to exercise any of your privacy rights, you may contact us here.
Legal Basis
The online store at www.rosegold.pt operates in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), and applicable data protection legislation in all processes involving the processing of personal data.
According to the GDPR Agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.”
Basic Principles and Our Commitment to Privacy
The online store at www.rosegold.pt is committed to protecting your right to privacy. Our goal is to protect any personal data in our possession, manage Users’ personal data responsibly, and be transparent in our practices. Accordingly, we commit to respecting the following basic principles:
· There is no obligation for the User to share any personal data with the online store at www.rosegold.pt, even if requested by us.
· We only collect and process the User’s personal data for the purposes described in this Privacy Policy or for specific purposes shared in advance and/or for which the User has given their consent;
· Our goal is to collect, process, and use as little personal data as possible;
· When we collect the User’s personal data, we make our best efforts to keep it as accurate and up to date as possible;
· If the personal data we collect is no longer necessary for the purposes that motivated its collection and processing, and we are not required by law to retain it, we will do our best to delete or permanently anonymize it;
· Personal data will not be shared, sold, rented, or disclosed, except as described in this Privacy Policy.
Why do we collect and use your personal data?
We collect your personal data so that we can offer you the best online experience and provide a service of the highest quality. In particular, we may collect, store, use, and share your personal data for the following purposes:
A) To process and respond to your inquiries or to contact you to fulfill your requests and orders;
B) To develop and improve our communication methods and the functionality of the Site;
C) To communicate information to you and to manage your registration and/or subscription to our newsletter or other communications;
D) To authenticate the identity of individuals who contact us by telephone, electronic means, or otherwise;
We may also need your personal data to comply with legal obligations or within the context of a contractual relationship we may have with you.
When we collect and use your personal data for the aforementioned purposes or for other ends, we will inform you in advance or at the time of collection.
Where applicable, we will request your consent for the processing of your personal data. Whenever you have given your consent for processing activities, you have the right to withdraw it at any time.
Your Rights
When we process your personal data, please be aware that you have a set of rights that you may exercise, where applicable. We have prepared a summary of these rights and their implications for the User.
Right of access to personal data and rectification
The User has the right to correct or update their personal data at any time. The online store at www.rosegold.pt is aware of the importance of this right, and should you wish to exercise it, please contact us through our contact page.
Right to data portability
The User may have the right to the portability of their personal data. This means that the data can be transferred, copied, or transmitted electronically. However, this right only applies when:
a) The processing is based on consent provided; or
b) The processing occurs by automated means.
If you wish to exercise your right to portability, please contact us through our contact page.
Right to erasure of your personal data
The User may have the right to request that their data be deleted in cases where:
a) The personal data is no longer necessary for the purposes that motivated its collection or processing; or
b) The User withdraws the consent previously provided for the processing of their personal data, and there is no other legal ground for the processing;
c) The User objects to the processing of their personal data for direct marketing purposes;
d) The User objects to the processing of their personal data for the legitimate interests of the online store at www.rosegold.pt (such as for the general improvement of the User experience on the Site);
e) The personal data is not being processed in accordance with applicable legal provisions; or
f) The personal data must be deleted to comply with a legal provision.
If you wish to delete the personal data we hold about you, please inform us and we will take all reasonable steps to respond to your request in accordance with legal requirements.
If the personal data collected by the online store at www.rosegold.pt is no longer necessary for any purpose or if there is no legal provision requiring its retention, we will do our best to delete or permanently anonymize it.
Right to restriction of processing
The User may have the right to restrict the processing of their personal data if:
1) They consider that the personal data collected is inaccurate; or
2) The personal data is not being processed in accordance with applicable legal provisions, but instead of deleting the data, they prefer to limit its use; or
3) It is no longer necessary to retain the personal data for the purpose for which it was collected, but the User requests the data to establish, exercise, or defend a legal claim; or
4) The User has objected to the processing of their personal data and is awaiting verification as to whether their legitimate grounds override the interests that justified the processing of their data.
If you wish to restrict the processing of your personal data, please inform us and, if eligible, we will take all reasonable steps to respond to your request in accordance with legal requirements.
Right to Object
The User may have the right to object to the processing of their personal data at any time. To do so, please contact us through our contact page.
Right to lodge a complaint with the competent authority
The User may, at any time, lodge a complaint with the competent supervisory authority under the law regarding the way the online store at www.rosegold.pt handles their personal data.
How we protect your personal data
At the online store at www.rosegold.pt, we are aware that the security of your personal data is important. We make our best efforts to protect your personal data from any unauthorized use or access, interference, loss, modification, or disclosure. We have implemented a set of security measures to help the User protect their personal data. These measures include, for example, the implementation of access controls, the use of firewalls and secure servers, and information encryption.
Sharing your personal data
When we share your personal data with Group companies or other entities, we ensure that we only do so with entities that safeguard and protect your personal data and comply with applicable privacy standards in a manner similar or equal to the online store at www.rosegold.pt.
Your personal data will not be shared, sold, rented, or disclosed beyond what is described in this Privacy Policy. However, we may share your data when required by law and/or by government authorities.
We may need to communicate your personal data to suppliers who provide a service on our behalf; these suppliers will never process your data for their own purposes. Examples of such suppliers include those who assist us with the maintenance of the technical platforms of the online store at www.rosegold.pt, with sending the newsletter, with statistical data analysis, among other services.
Automated individual decision-making
For some services and products, we may process the User’s personal data through automated means. Essentially, this means that certain decisions are made automatically without any human intervention.
The User’s personal data may also be processed to define profiles with a view to anticipating the User’s behavior on our website.
If we intend to use such data processing methods, we will, of course, inform you and give you the opportunity to object in advance. Please contact us through our contact page for more information about this processing.
Cookies and other technologies
We may also collect personal data about the User through the use of cookies and other technologies. This may occur when the User visits our sites or third-party sites, views our online promotions, or uses our mobile applications or those of third parties, and may include the following information:
a) Information about the device’s browser and operating system;
b) The IP address of the device being used;
c) Our web pages that the User views;
d) Links clicked while interacting with different pages.
How to get in touch
If you have any questions, require clarification, have suggestions, or have a complaint regarding this Privacy Policy or the processing of your personal data, please contact us via our email info@rosegold.pt
